Refund and Returns Policy

At SR Dream Tours & Travels, we aim to provide reliable and transparent travel services. This Refund & Cancellation Policy outlines the terms regarding cancellations, refunds, and service modifications.

1. Booking Confirmation

All travel bookings including flight tickets, train tickets, visa services, passport assistance, and tour packages are subject to confirmation after successful payment and verification of required details.

2. Cancellation Policy

Customers may request cancellations depending on the type of service booked.

• Flight Bookings: Cancellation and refund policies are governed by the respective airline rules and regulations.
• Train Bookings: Refunds will follow the policies of the railway booking system and applicable government regulations.
• Tour Packages: Cancellation charges may apply depending on the timing of the cancellation before the travel date.
• Visa & Passport Services: Service fees are generally non-refundable once the application process has started.

3. Refund Process

Eligible refunds will be processed after receiving a valid cancellation request and confirmation from the respective service providers.

• Refunds may take 7–15 business days depending on payment method and provider processing time.
• Processing or service charges may be deducted where applicable.

4. Non-Refundable Services

Certain services may be non-refundable, including:

• Visa processing fees
• Passport service charges after submission
• Airline or railway tickets marked as non-refundable
• Special promotional or discounted travel packages

5. Changes or Modifications

If customers wish to modify travel dates, passenger details, or other booking information, additional charges may apply depending on service provider policies.

6. Service Delays or Cancellations

SR Dream Tours & Travels acts as an intermediary between customers and service providers such as airlines, railways, hotels, and government authorities. We are not responsible for delays, cancellations, or service disruptions caused by these third parties.

7. Contact for Refund Requests

For cancellation or refund requests, please contact us with your booking details.

SR Dream Tours & Travels

📧 naredra@srdreamtours.com
📧 seshu@srdreamtours.com
📧 ops@srdreamtours.com